Privacy Policy
This Privacy Policy explains how Jinlong DTF (“we”, “us”, “our”) collects, uses, and protects information when you visit jinlongdtf.com, submit inquiry forms, request samples, or contact us by email or WhatsApp.
1. Who we are
Jinlong DTF is a factory-backed manufacturer platform for DTF transfer film, TPU hot melt powder, and DTF ink. The site is operated to introduce our materials, factory capability, documentation, and to receive business inquiries from global buyers.
Contact for privacy requests:
Email: Sales@jinlongdtf.com
WhatsApp: +86 153 8283 3574
2. Information we collect
Depending on how you interact with us, we may collect:
- Inquiry and form data: name, business email, WhatsApp or phone number, country/region, company type, products of interest, printer width, quantity needs, fabric/application notes, and free-text requirements.
- Communication data: messages you send by email, WhatsApp, or other channels you choose to use.
- Technical data: IP address, browser type, device information, pages visited, referral URL, and approximate location derived from IP (via server logs or analytics, if enabled).
- Cookie / local storage data: preferences, session identifiers, and analytics cookies where used by the website or third-party tools.
We do not intentionally collect special categories of personal data (such as health, biometric, or political data) through this website.
3. How we use your information
We use personal and business information to:
- Respond to sample requests, product matching questions, quotations, and documentation requests.
- Recommend suitable DTF film, TPU powder, and ink combinations for your workflow.
- Prepare shipping, packing, or trade-term discussions for export orders.
- Improve website content, performance, and customer support quality.
- Comply with legal, accounting, or security obligations where applicable.
We process inquiry data primarily on the basis of legitimate interests in handling B2B sales communications and, where required, contract steps prior to a sale or your consent when you submit a form.
4. How we share information
We may share information with:
- Internal sales and technical teams at Jinlong for order support and product recommendation.
- Service providers that help us run the website and communications (for example hosting, email delivery, form plugins, analytics, security, or chat tools), under appropriate confidentiality obligations.
- Logistics or documentation partners when needed to process an order you request.
- Authorities if required by law or to protect rights, safety, or property.
We do not sell your personal information as a product.
5. International transfers
Jinlong is based in China and serves global buyers. Your information may be processed in China and in other countries where our systems or service providers operate. Where cross-border transfer rules apply, we take reasonable steps appropriate to the nature of B2B communications and the tools we use.
6. Cookies and similar technologies
Our website may use cookies or similar technologies for essential site operation, preference storage, security, and traffic measurement. You can control cookies through your browser settings. Disabling some cookies may affect site features.
7. Data retention
We keep inquiry and communication records for as long as needed to handle your request, maintain business continuity, resolve disputes, and meet legal or accounting requirements. When information is no longer needed, we delete or anonymize it where reasonably practical.
8. Security
We use reasonable administrative and technical measures to protect information against unauthorized access, loss, or misuse. No online transmission or storage method is 100% secure; please avoid sending unnecessary sensitive data through public forms.
9. Your choices and rights
Subject to applicable law, you may request to:
- Access the personal data we hold about you
- Correct inaccurate information
- Delete information where we no longer need it
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise these rights, email Sales@jinlongdtf.com with “Privacy Request” in the subject line. We may need to verify your identity before responding.
10. Children’s privacy
This website is intended for business users and professional buyers. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us and we will take appropriate steps to remove it.
11. Third-party links
Our site may link to third-party websites, tools, or messaging apps (such as WhatsApp). Their privacy practices are governed by their own policies. We are not responsible for the content or privacy practices of external sites.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when revisions are published. Continued use of the website after updates means you acknowledge the revised policy.
13. Contact us
Questions about this Privacy Policy or your data:
Jinlong DTF
Website: https://jinlongdtf.com/
Email: Sales@jinlongdtf.com
WhatsApp: +86 153 8283 3574
